My plan payment didn’t go through

When a renewal charge fails, we email you and show a notice in Studio. Your plan stays on for now, and the charge is tried again over the next few days.

Update your card (Account → Credits → Manage billing). Once a charge goes through, this month’s credits arrive.

If every try fails, the plan ends. Credits you already have keep their dates, and you can start a plan again any time.

For why a card gets declined, see Why was my card declined?.