I paid but my credits didn’t show up

Credits usually land a few seconds after you pay. Refresh the page and check Account → Credits.

Still missing? Make sure you’re signed in with the email the receipt went to. If you are, message us with the receipt number (it looks like 7Q4K-2M9X) and we’ll sort it out.

Charged twice for one order? We refund the extra charge in full. Money refunds usually show up in 5 to 10 business days.